Shipping insurance
Shipping insurance
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Protect your order with our comprehensive Shipping Insurance, designed to provide peace of mind for your deliveries. This one-time coverage ensures that, in the event your order is damaged during transit, you may be eligible for a full replacement, subject to the terms outlined below.
Coverage Details
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Full Replacement: If your order arrives damaged or is lost in transit (tracking number shows lost or missing), we may provide a one-time full replacement of the affected items, at the sole discretion of Autumn Elle Nutrition.
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Photo Evidence Required: To process a claim, customers must submit clear photographic evidence of the damaged items and packaging within 7 days of delivery.
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Company Discretion: All claims are subject to review, and Autumn Elle Nutrition reserves the right to approve or deny replacement requests based on the provided evidence and our assessment.
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Abuse Prevention: We reserve the right to revoke or deny this insurance coverage if we determine, at our sole discretion, that the policy is being abused or misused by a customer.
- Non-Refundable: All shipping insurance coverage is non-refundable.
Limitations
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This insurance covers only damage occurring during transit and does not apply to issues arising from improper handling after delivery or other non-transit-related causes.
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Our company’s liability is limited to the cost of the original order, and no additional compensation will be provided for consequential losses or damages.
By opting for our Shipping Insurance, you ensure added protection for your order while acknowledging that all claims are subject to our review and approval process. For further details or to file a claim, please contact our support service team.
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Let customers speak for us
from 1233 reviewsI am absolutely enjoying protein coffee it has added to my enjoyment of my coffee in the morning. I usually drink black coffee, but now I can’t go back after having the vanilla protein added in there. I’m three weeks into the program because I started late because I was out of the country lost 4 pounds so far and just trying to stay focused and plan accordingly so far this week‘s been a little hard, but just trying to stay the course.
This really is the best protein powder I’ve tried and I’ve tried a lot. It smells wonderful and tastes delicious! It’s everything Autumn promised! Thank you!
Great product. Extremely short ingredient list. Tastes amazing!
Blends really well when I make a protein coffee!
Vanilla Whey Protein Powder is the BOMB!!! This is the BEST I have tried. Very smooth...very creamy...DOES NOT clump when I am adding liquid to my overnight oats. The only negative comment I have is the price. Personally, I would have expected more in volume for the price. Thank you for developing such a great product.
Delicious! Love the vanilla protein powder. Will try the chocolate next!
Great recipes! Everything is explained in detail with lots of scientific backed information for helping with weight loss.
Delicious vanilla flavor that dissolves perfectly in yogurt. Love it!
Really tasty. I like mixing one scoop of the chocolate and one scoop of the vanilla.
Love this programme. Simple and effectiv!
I love the chocolate protein, it’s smooth and tastes yummy in my smoothie. I will buy this again
Short list of ingredients you don't have to be a chemist to understand and it tastes amazing!
Delicious use it in a smoothie with mangos and strawberries. So good😁