Shipping insurance
Shipping insurance
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Protect your order with our comprehensive Shipping Insurance, designed to provide peace of mind for your deliveries. This one-time coverage ensures that, in the event your order is damaged during transit, you may be eligible for a full replacement, subject to the terms outlined below.
Coverage Details
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Full Replacement: If your order arrives damaged or is lost in transit (tracking number shows lost or missing), we may provide a one-time full replacement of the affected items, at the sole discretion of Autumn Elle Nutrition.
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Photo Evidence Required: To process a claim, customers must submit clear photographic evidence of the damaged items and packaging within 7 days of delivery.
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Company Discretion: All claims are subject to review, and Autumn Elle Nutrition reserves the right to approve or deny replacement requests based on the provided evidence and our assessment.
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Abuse Prevention: We reserve the right to revoke or deny this insurance coverage if we determine, at our sole discretion, that the policy is being abused or misused by a customer.
- Non-Refundable: All shipping insurance coverage is non-refundable.
Limitations
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This insurance covers only damage occurring during transit and does not apply to issues arising from improper handling after delivery or other non-transit-related causes.
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Our company’s liability is limited to the cost of the original order, and no additional compensation will be provided for consequential losses or damages.
By opting for our Shipping Insurance, you ensure added protection for your order while acknowledging that all claims are subject to our review and approval process. For further details or to file a claim, please contact our support service team.
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Let customers speak for us
from 601 reviewsI haven't read all of it yet but there is some really great information in it that I have hilated already and will return to.
Thank you Autumn for your wealth of knowledge on this subject.
This is the best detox I have participated in. The support from the group as well as from Autumn has been great. So many times I have done different programs and felt alone when expecting more. Not with Autumn. She is present and will help in any way she can. Her program is also full of information and recipes that are sustainable and easy to do.
The delivery time took weeks, but the protein powder itself was the best whey protein out of all the other whey protein powders I have tried
Only protein powders that I use. I love both the vanilla and the chocolate. I love that there is no artificial taste. I put one scoop in my Greek yogurt and it adds a touch of sweetness.
Really enjoyed the overnight oats recipe with the Vanilla Whey powder. Paired with the cacao nibs, it tastes like a cheat when it's not. I was looking for a good Vanilla protein powder. So happy I found Autumn's:)
I think this is great content. I was bored with my regular shakes and I love the recipes for a nice alternative.
I’m only a week into the IF, but am enjoying the recipes and already feel better since I started with the 7-day detox
No artificial ingredients, therefore no artificial taste in the chocolate or vanilla protein powders. I really love the chocolate combined with a tablespoon or two of PB Fit in a smoothie. I would also agree that these protein powders do not upset my stomach like some do.
I love the 7 day detox - great ideas, menu and so helpful tips as it teaches us how to make better choices. My plan is to keep eating this way and find 2 meals not as helpful as 3 which is good to know - learning more every day and watching your videos & cooking much more too😀
I am enjoying trying out your recipes, Autumn, and I am feeling good. I have intermittent fasted before and like it…working on trying 3 meals instead of 2 and working in consistent exercise in addition to walking. Thank you!
My favorite of the protein powders. Mixes well into anything I add it to without altering the flavor. With no added sweetener it is an additional bonus! This is my go to protein powder.
The vanilla is delicious! I've tried many protein powders and many bothered my stomach. This one did not. I went to order more and it was sold out! I hope it returns soon. Shell