Shipping insurance
Shipping insurance
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Protect your order with our comprehensive Shipping Insurance, designed to provide peace of mind for your deliveries. This one-time coverage ensures that, in the event your order is damaged during transit, you may be eligible for a full replacement, subject to the terms outlined below.
Coverage Details
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Full Replacement: If your order arrives damaged or is lost in transit (tracking number shows lost or missing), we may provide a one-time full replacement of the affected items, at the sole discretion of Autumn Elle Nutrition.
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Photo Evidence Required: To process a claim, customers must submit clear photographic evidence of the damaged items and packaging within 7 days of delivery.
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Company Discretion: All claims are subject to review, and Autumn Elle Nutrition reserves the right to approve or deny replacement requests based on the provided evidence and our assessment.
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Abuse Prevention: We reserve the right to revoke or deny this insurance coverage if we determine, at our sole discretion, that the policy is being abused or misused by a customer.
- Non-Refundable: All shipping insurance coverage is non-refundable.
Limitations
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This insurance covers only damage occurring during transit and does not apply to issues arising from improper handling after delivery or other non-transit-related causes.
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Our company’s liability is limited to the cost of the original order, and no additional compensation will be provided for consequential losses or damages.
By opting for our Shipping Insurance, you ensure added protection for your order while acknowledging that all claims are subject to our review and approval process. For further details or to file a claim, please contact our support service team.
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Let customers speak for us
from 831 reviewsSo yummy and the perfect addition to my morning smoothie ❤️
Tastes great and makes a good addition to a smoothie, yoghurt bowl or overnight oats. Instantly adds protein and delicious vanilla flavor.
Reminds me of birthday cake flavor. I LOVE that it's not too sweet!! Don't change the sweetness - it's perfect!
I purchased the chocolate protein powder and I am very happy with it. It mixes very well just using a shaker bottle with your liquid of choice. When mixed with milk, it really does taste just like chocolate milk. I know that the product definitely uses organic, grass-fed ingredients because anyone who has a fairly strong sense of taste and smell, and has switched from regular dairy products to organic grass-fed products knows that organic grass-fed products have a bit of a distinct, funky flavor. This protein powder does have a bit of that, but not so much to put me off. That little bit of funky flavor does, however, reassure me that Autumn is being honest with her advertising in regard to her product's ingredients. This protein powder has everything she says that it does: great taste, mixes very well, clean, healthy, beneficial ingredients.
Tastes great. I have purchased several times and will continue to buy.
Delish! Smells good. Tastes good. Mixes well into everything I've tried it in.
Best unflavored whey protein powder. I do not like flavored powders and this is great addition to any smoothies or recipes. Highly recommend!
Best I’ve ever had! At 62 I’ve tried dozens of different protein powders in my life. This is the best. Just the right sweetness, a quality vanilla flavor, and blends well.
It is delicious! It mixes so well into drinks, yogurt, pancakes, overnight oats...everything! I will continue to have on auto delivery!
So good! Mixes in so easily to milk/yogurt.
Love the flavor! Mixes well in recipes. Yum.
Delicious! I put a scoop of the protein in my morning coffee. It's rich, smooth, and feels indulgent
I will be buying again as this protein powder really does have a good taste.
This protein powder tastes so good and has been an easy way for me to add protein into my meals! I'm lactose intolerant and it doesn't bother my stomach at all. I really love the fact that I can use it in recipes and it adds great flavor to whatever I'm making. I use it in chia seed pudding, yogurt parfaits, and also just mixed with water as a protein drink. Autumn has many recipes on her website that make it easy to incorporate this protein powder into your cooking. Highly recommend!